Customer Experience & Quick-Serve Associate

Break Time; Columbia Township (MO); On-site; USD 26,000 - 38,000; Full time

Job summary

Break Time is seeking a Sales Associate to assist customers, process transactions, and perform store operations to keep the Break Time convenience store clean and stocked. You will follow company policies and provide energetic service to brighten customers’ day.

Responsibilities include greeting customers, merchandising, operating POS systems, and assisting with food preparation and safety. Candidates must be 18+, flexible, and able to stand long shifts.

Qualifications

• 18 years of age or older.
• Friendly, customer service-oriented person who enjoys a fast-paced work environment.
• Flexible availability to work, including weekends and holidays.
• Reliable transportation to work.
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability and willingness to attend adequate food safety training and obtain a Food Handler’s Card or equivalent certifications.
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees.
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds.
• Ability to remain in a standing position for up to nine hours per shift.
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to perform assigned tasks with accuracy and minimal supervision.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States.

Responsibilities

• Greet and thank customers; provide fast and friendly service; conduct accurate transactions; handle concerns quickly.
• Merchandising and sales: pricing, promotions, stock, fronting and cleanliness.
• Maintain timely and professional communication with customers, vendors, employees and management.
• Work as a team to serve customers and comply with regulations.
• Use POS, computers, and devices; perform change calculations; complete shift reports.
• Train new employees on policies and procedures; perform loss control related to cash handling, lottery, food waste, etc.
• Follow guidelines for food preparation using ovens, roller grill, fryer, etc.; ensure correct time, temperature, cleanliness.
• Maintain clean environment; sanitize equipment; proper display and storage; always clean when time allows.
• Adhere to company policies and perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Math calculations

Education

High school diploma or equivalent

Tools

POS systems

Handheld devices

Job description

Break Time is seeking a Sales Associate to assist customers, process transactions, and perform store operations to keep the Break Time convenience store clean and stocked. You will follow company policies and provide energetic service to brighten customers’ day.

Responsibilities include greeting customers, merchandising, operating POS systems, and assisting with food preparation and safety. Candidates must be 18+, flexible, and able to stand long shifts.