Customer Experience & Purchasing Specialist

Weitsman Recycling; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A scrap metal recycling company in New York is seeking a dedicated candidate to handle customer transactions, administrative duties, and provide exceptional customer service. The ideal applicant will have over 3 years of experience in customer service, strong communication skills, and a willingness to learn about the industry. This role promises a fast-paced environment where multitasking is essential.

Qualifications

• 3+ years of customer service experience preferred.
• Ability to work well under pressure.
• Multitasking capabilities in a fast-paced environment.
• Strong customer service and communication skills.
• Dependable work ethic with a willingness to learn.

Responsibilities

• Weigh and purchase inbound scrap, obtain required information from customers.
• Complete purchasing and shipping documents.
• Handle general office administration duties including answering phones and emails.
• Provide excellent customer service and a best-in-class experience.

Skills

Customer service

Communication

Organizational skills

Time management

Tools

Microsoft Excel

Microsoft Word

Buy Back Pro

Job description

A scrap metal recycling company in New York is seeking a dedicated candidate to handle customer transactions, administrative duties, and provide exceptional customer service. The ideal applicant will have over 3 years of experience in customer service, strong communication skills, and a willingness to learn about the industry. This role promises a fast-paced environment where multitasking is essential.