Customer Experience Pro - Retail & Fuel

H&S Energy Products; Union City (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

H&S Energy Products is seeking a Customer Service Representative in Union City, CA. You will greet customers, manage checkout with POS systems, and promote promotions while maintaining a clean, safe, and welcoming store environment.

Role focuses on accurate service, strong communication, and adherence to food safety guidelines. Flexible availability, including nights and weekends, is expected in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash-handling procedures.
• CPR and First Aid training a plus.
• Strong communication skills and the ability to work effectively in a team environment.

Responsibilities

• Greet all customers with enthusiasm and professionalism, creating a welcoming environment.
• Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude.
• Follow the company’s Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance.
• Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement.
• Represent the company with professionalism in appearance, communication, and conduct.

Skills

Customer service

Communication

Multitasking

Organization

Initiative

POS systems

MS Office

Flexible hours

Education

High school diploma or equivalent preferred

CPR and First Aid training a plus

Tools

POS systems

Job description

H&S Energy Products is seeking a Customer Service Representative in Union City, CA. You will greet customers, manage checkout with POS systems, and promote promotions while maintaining a clean, safe, and welcoming store environment.

Role focuses on accurate service, strong communication, and adherence to food safety guidelines. Flexible availability, including nights and weekends, is expected in a fast-paced retail setting.