Customer Experience Pro — Printing & Shipping Expert

FedEx Group; Salisbury (NC); On-site; USD 17,909,000 - 24,797,000; Full time

Job summary

FedEx Office in Salisbury, NC is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions. You will assist with print, signs and graphics, and shipping products while taking orders, coordinating store activities, and managing pricing information.

The role requires standing for long periods, lifting up to 55 pounds, and operating a variety of printing and packaging equipment.

Qualifications

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills

Responsibilities

• Assist customers with consultative needs in printing, signs, graphics and shipping
• Take orders and provide pricing and product information
• Operate and maintain printing and shipping equipment; manage production queue and output
• Ensure safe, clean, and organized store environment
• Process financial transactions using POS and handle cash

Skills

Excellent verbal and written comms

Customer service

Attention to detail

Education

High school diploma or equivalent

Job description

FedEx Office in Salisbury, NC is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and provide solutions. You will assist with print, signs and graphics, and shipping products while taking orders, coordinating store activities, and managing pricing information.

The role requires standing for long periods, lifting up to 55 pounds, and operating a variety of printing and packaging equipment.