Customer Experience Pro - Outdoors Retail

Bass Pro Outdoor World; Grand Junction (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical benefits

Dental benefits

Vision benefits

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Customer Relations Associate in Grand Junction, CO. The role emphasizes greeting customers, assisting with product selection, and facilitating refunds or exchanges while maintaining firearm safety protocols.

The position involves handling merchandise, staying informed about sales and promotions, and supporting a high-quality shopping experience for every customer.

Qualifications

• Minimum education per job posting: high school diploma or equivalent.
• Ability to communicate in a friendly and professional manner.
• Ability to establish and maintain effective working relationships.
• Ability to operate a computerized Point of Sale register system.

Responsibilities

• Greet customers promptly and provide a welcoming shopping experience.
• Secure firearms with trigger locks.
• Check in vendor representatives and manage visitor badges.
• Process returns and handle refunds/exchanges.
• Promote programs including CLUB Membership and In-Store Pick-up.
• Maintain product knowledge and stay aware of sales promotions.

Skills

Customer service

Friendly communication

People skills

Cash handling/POS

Education

High school diploma

Tools

Point of Sale system

Job description

Bass Pro Shops is seeking a Customer Relations Associate in Grand Junction, CO. The role emphasizes greeting customers, assisting with product selection, and facilitating refunds or exchanges while maintaining firearm safety protocols.

The position involves handling merchandise, staying informed about sales and promotions, and supporting a high-quality shopping experience for every customer.