Customer Experience Pro - Full-Time with Benefits

Bass Pro Shops; Greenville (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Greenville, SC is seeking a Customer Service Associate to greet customers, assist with merchandise, and guide buying decisions. You will process returns, handle refunds or exchanges, and promote programs like CLUB Membership and in-store pickup.

A high school diploma or equivalent is required and experience in customer service is preferred. The role involves standing/walking, working with a team, and maintaining a well-stocked, clean selling floor.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service is preferred.
• Ability to operate a computerized POS register system.

Responsibilities

• Greet customers in a friendly and outgoing manner.
• Handle merchandise returns and process refunds/exchanges.
• Provide information and directions to customers and guide buying decisions.
• Promote Bass Pro memberships and programs.
• Assist with keeping the area clean, stocked, and organized.

Skills

Math calculations

Customer communication

Relationship building

POS system operation

Education

High school diploma or equivalent

Tools

POS register system

Job description

Bass Pro Shops in Greenville, SC is seeking a Customer Service Associate to greet customers, assist with merchandise, and guide buying decisions. You will process returns, handle refunds or exchanges, and promote programs like CLUB Membership and in-store pickup.

A high school diploma or equivalent is required and experience in customer service is preferred. The role involves standing/walking, working with a team, and maintaining a well-stocked, clean selling floor.