Customer Experience Pro – Auto Rentals

Enterprise; Pompano Beach (FL); On-site; USD 38,000 - 42,000; Full time

Job summary

Enterprise Mobility is seeking a customer-focused associate for a seasonal role in the Pompano Beach area and nearby Fort Lauderdale locations. You will greet customers, explain rental terms, and help with upgrades and services while maintaining a friendly and efficient atmosphere.

The role requires 18+, a HS diploma or GED, and at least two years of customer service or sales experience. Expect a fixed schedule across Mon–Sun with alternating weekends, and a pay rate of $19 per hour for the

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Minimum 2 years of customer service or sales experience in retail, guest services, or administrative support.
• Valid driver’s license with no more than 2 moving violations and/or at-fault accidents in the past 3 years.
• No drug or alcohol related conviction in the past 5 years.
• Must be authorized to work in the United States without sponsorship.
• Able to work any day of the week including weekends and holidays.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior customer service by explaining rental terms, vehicle features, and service options.
• Offer directions, maps, and local area information to customers.
• Answer phone calls for reservations, rate quotes, and general questions; provide information and resolution.
• Place outgoing calls for callbacks and miscellaneous requests.
• Assist to assess rental condition upon return; report vehicle issues to management.
• Continue on-the-job training and participate in company-sponsored training.

Skills

Customer service

Sales experience

Communication skills

Reliability

Education

High School Diploma or GED

Job description

Enterprise Mobility is seeking a customer-focused associate for a seasonal role in the Pompano Beach area and nearby Fort Lauderdale locations. You will greet customers, explain rental terms, and help with upgrades and services while maintaining a friendly and efficient atmosphere.

The role requires 18+, a HS diploma or GED, and at least two years of customer service or sales experience. Expect a fixed schedule across Mon–Sun with alternating weekends, and a pay rate of $19 per hour for the