Customer Experience & Order Coordinator

LHH; Village of Farmingdale (NY); On-site; USD 38,000 - 54,000; Full time

Job summary

LHH Recruitment Solutions in Farmingdale, NY is seeking a Customer Service Specialist with 3–5 years of experience for a Temp to Perm role onsite. The position requires handling inquiries, processing orders, and coordinating with warehouses and sales teams to ensure timely resolutions.

The ideal candidate will have strong communication and organizational skills, with a proven track record in customer service or data entry.

Qualifications

• 3–5 years of customer service or data entry experience.
• Onsite work site in Farmingdale, NY.
• Strong organizational and communication skills.
• Ability to coordinate with multiple departments to resolve issues.

Responsibilities

• Serve as the primary point of contact for customer inquiries, requests, and concerns.
• Respond promptly and professionally to customer communications while maintaining a high level of customer satisfaction.
• Coordinate the resolution of shipment, delivery, inventory, and product-related issues.
• Collaborate with suppliers, warehouse operations, accounting, and internal departments to resolve concerns efficiently.
• Monitor open issues and provide timely follow-up to customers and internal stakeholders.

Skills

Customer Service

Data Entry

Job description

LHH Recruitment Solutions in Farmingdale, NY is seeking a Customer Service Specialist with 3–5 years of experience for a Temp to Perm role onsite. The position requires handling inquiries, processing orders, and coordinating with warehouses and sales teams to ensure timely resolutions.

The ideal candidate will have strong communication and organizational skills, with a proven track record in customer service or data entry.