Customer Experience & Order Coordinator

DuraMark Technologies Inc.; Little Canada (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid time off and company holidays

Company-paid life and disability insurance

Job summary

DuraMark Technologies Inc. is seeking an experienced Customer Service Representative to support customer accounts in Little Canada, MN or Westfield, IN. This role is critical in managing customer relationships, ensuring order accuracy and providing exceptional service.

The ideal candidate will thrive in a fast-paced environment and have strong communication skills. Benefits include competitive compensation, medical insurance, a 401(k) plan, and professional growth opportunities.

Qualifications

• Experience in customer service or account support.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in manufacturing or e-commerce is a plus.

Responsibilities

• Serve as primary customer contact for assigned accounts.
• Review customer orders and purchase orders for accuracy.
• Coordinate with internal teams on customer requests.

Skills

Strong customer service skills

Attention to detail

Communication skills

Problem-solving ability

Tools

NetSuite

Customer portal

Job description

DuraMark Technologies Inc. is seeking an experienced Customer Service Representative to support customer accounts in Little Canada, MN or Westfield, IN. This role is critical in managing customer relationships, ensuring order accuracy and providing exceptional service.

The ideal candidate will thrive in a fast-paced environment and have strong communication skills. Benefits include competitive compensation, medical insurance, a 401(k) plan, and professional growth opportunities.