Customer Experience & Operations Specialist

Walmart; Olympia (WA); On-site; USD 27,552 - 41,328; Full time

Job summary

Walmart is seeking a Customer Service representative in Olympia, WA. The role requires a Bachelor’s Degree and compliance with CDC vaccination guidance or an approved accommodation.

You will handle customer inquiries and coordinate with internal teams to ensure accurate and timely responses. Responsibilities include supporting clients through various channels, managing requests, and maintaining orderly records and reports.

Qualifications

• Bachelor's degree required.
• Vaccination proof per CDC guidelines or approved accommodation.

Responsibilities

• Provide customer support through multiple communications channels and respond to client inquiries.
• Assist clients with special requests, and coordinate with teams to handle requests and comments.
• Coordinate floor-related tasks and maintain presentation of public areas as needed.
• Generate reports and manage records, invoices, and inventory to support daily operations.
• Adhere to company policies and ethics, applying open-door communications and improving processes.

Skills

Customer service

Education

Bachelor's Degree

Job description

Walmart is seeking a Customer Service representative in Olympia, WA. The role requires a Bachelor’s Degree and compliance with CDC vaccination guidance or an approved accommodation.

You will handle customer inquiries and coordinate with internal teams to ensure accurate and timely responses. Responsibilities include supporting clients through various channels, managing requests, and maintaining orderly records and reports.