Customer Experience & Office Services Specialist

CarMax Business Services; South Jordan (UT); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in South Jordan, Utah is seeking a Business Office Associate to provide exceptional customer service and manage sales and audit processes. Responsibilities include assisting customers, processing paperwork, providing training to new associates, and ensuring compliance with CarMax guidelines. The ideal candidate will have strong organizational skills, a detail-oriented approach, and the ability to manage multiple tasks effectively. They will work in a fast-paced team environment, requiring the ability to stand and walk for extended periods.

Qualifications

• Ability to prioritize and multi-task in a deadline-oriented environment.
• Intermediate PC skills including word processing and spreadsheets.
• Effective communication skills with internal and external customers.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Assist in paperwork processing related to vehicle sales and registrations.
• Mentor new associates and train other departments on processes.

Skills

Customer service

Microsoft Excel

Attention to detail

Job description

CarMax Business Services in South Jordan, Utah is seeking a Business Office Associate to provide exceptional customer service and manage sales and audit processes. Responsibilities include assisting customers, processing paperwork, providing training to new associates, and ensuring compliance with CarMax guidelines. The ideal candidate will have strong organizational skills, a detail-oriented approach, and the ability to manage multiple tasks effectively. They will work in a fast-paced team environment, requiring the ability to stand and walk for extended periods.