Customer Experience & Office Admin Specialist

Saratogaeagle; California; Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Employee discount

Medical, dental, & vision insurance

Health savings account

Paid life insurance

Disability insurance

Paid training

Profit sharing

Referral program

On-site gym

Job summary

Saratoga Eagle Sales & Service, Inc. is seeking a Customer Service Administrator in Saratoga Springs, NY. The role focuses on handling customer service, front desk activities, and general office administration to ensure smooth operations and high service standards.

The position supports inquiries via multiple channels and coordinates daily administrative tasks. The ideal candidate should have a high school diploma or GED, strong communication skills, and experience with Microsoft Office;

Qualifications

• High school diploma or GED required.
• Experience in answering and screening calls and scheduling appointments.
• Strong interpersonal and communication skills.
• Proficiency with Microsoft Word, Excel, PowerPoint and Outlook.

Responsibilities

• Greet and assist visitors at the front desk.
• Answer and screen telephone calls; forward as needed.
• Handle customer inquiries via email, phone, and company systems.
• Maintain reception area and professional etiquette.
• Process invoices and manage office supplies.
• Coordinate office tasks and meetings; support product donations.

Skills

Customer service

Front desk

Office administration

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Saratoga Eagle Sales & Service, Inc. is seeking a Customer Service Administrator in Saratoga Springs, NY. The role focuses on handling customer service, front desk activities, and general office administration to ensure smooth operations and high service standards.

The position supports inquiries via multiple channels and coordinates daily administrative tasks. The ideal candidate should have a high school diploma or GED, strong communication skills, and experience with Microsoft Office;