Customer Experience & Merchandising Specialist

DTLR, Inc.; Tennessee; On-site; USD 26,000 - 32,000; Full time

Job summary

DTLR, Inc. is seeking a Full-Time Associate to assist the store management with daily operations and customer service. You will help drive sales, merchandise, restock, and ensure a professional, courteous environment. The role requires standing, lifting up to 50 lbs, and flexibility to work across district stores.

The position emphasizes loss prevention, policy enforcement, teamwork, and excellent English communication to meet customer needs in a fast-paced retail setting.

Qualifications

• Experience in retail or customer service preferred.
• Strong English communication and interpersonal skills.
• Willingness to work 35–40 hours weekly and across store locations.

Responsibilities

• Assist store management with daily store operations and service.
• Provide excellent customer service and drive sales.
• Merchandise, restock, and price items as directed.
• Monitor loss prevention and enforce policies.
• Balance money and report discrepancies to management.
• Support training of employees in selling techniques.
• Be flexible to work across assigned district stores.

Skills

Customer service

Leadership

Open availability

Teamwork

Fashion knowledge

Store operations

Education

High school diploma or equivalent

Job description

DTLR, Inc. is seeking a Full-Time Associate to assist the store management with daily operations and customer service. You will help drive sales, merchandise, restock, and ensure a professional, courteous environment. The role requires standing, lifting up to 50 lbs, and flexibility to work across district stores.

The position emphasizes loss prevention, policy enforcement, teamwork, and excellent English communication to meet customer needs in a fast-paced retail setting.