Produce Customer Experience Specialist

Kroger; Port Huron (MI); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger is seeking to create an outstanding customer experience through exceptional service in a safe, clean environment. The role emphasizes core values of respect, honesty, integrity, diversity, inclusion and safety for our customers and teammates.

As part of the team, you will support the department manager in achieving sales and profit goals, monitor quality standards, and embrace the Customer 1st strategy to deliver excellent service at every interaction.

Responsibilities

• Assist the department manager in reaching sales and profit goals established for the department.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Job description

Kroger is seeking to create an outstanding customer experience through exceptional service in a safe, clean environment. The role emphasizes core values of respect, honesty, integrity, diversity, inclusion and safety for our customers and teammates.

As part of the team, you will support the department manager in achieving sales and profit goals, monitor quality standards, and embrace the Customer 1st strategy to deliver excellent service at every interaction.