Customer Experience & Merchandising Lead (Full-Time)

ALDI Brand

California

On-site

USD 25,000 - 28,000

Full time

14 days+

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Job summary

ALDI Brand is hiring a Full-Time Store Associate in California. The role focuses on merchandising, stocking, cashiering, and keeping the store clean to deliver an exceptional customer experience.

Starting wage is $18.50 per hour, with incremental increases through Year 5. Average hours are 30+ per week, and duties include operating the POS, following cash policies, stocking per planograms, and assisting management to reach efficiency and loss targets.

Qualifications

  • Retail or customer service experience preferred.
  • Ability to operate store equipment and POS system.
  • Ability to interpret ALDI operating policies.
  • Strong communication and math skills.
  • Reliable attendance and punctuality.
  • Comfort with physical tasks and lifting up to 45 pounds.

Responsibilities

  • Provide prompt and courteous customer service.
  • Inform management of loss due to damaged products.
  • Use POS system to process purchases and report errors.
  • Adhere to cash policies.
  • Open extra check lanes to ensure efficient checkout.
  • Stock shelves according to merchandising planograms.
  • Complete curbside pickup orders and ensure timely delivery.
  • Maintain zone and merchandising standards.
  • Support management in achieving operational efficiency goals.
  • Maintain safe working environment and proper ergonomics.
  • Adhere to inventory procedures and product handling.
  • Perform general cleaning to company standards.
  • Must be able to perform duties with or without reasonable accommodation.

Skills

Customer service
POS system operation
Cash handling
Arithmetic
Communication
Attention to detail
Teamwork
Attendance
Availability

Education

High school diploma or equivalent

Job description

ALDI Brand is hiring a Full-Time Store Associate in California. The role focuses on merchandising, stocking, cashiering, and keeping the store clean to deliver an exceptional customer experience.

Starting wage is $18.50 per hour, with incremental increases through Year 5. Average hours are 30+ per week, and duties include operating the POS, following cash policies, stocking per planograms, and assisting management to reach efficiency and loss targets.

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