Full-Time Retail Associate: Customer Service & Merchandising

Aldi, Inc.; North Olmsted (OH); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI is seeking a Store Associate in the United States to support merchandising, stocking, cashiering, and cleaning. You will help deliver an exceptional customer experience by collaborating with the ALDI team and applying company policies.

The role is full-time with 30+ hours per week and a starting wage of $19.50 per hour. Wage increases occur in Years 2–5 as you gain experience, with steps up to $21.50 per hour. Benefits are offered to eligible employees.

Qualifications

• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, etc.
• Ability to interpret and apply ALDI operating policies and procedures.
• Ability to effectively communicate both verbally and in writing.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the POS system to scan and process purchases and reports scanning concerns or errors.
• Adheres to cash policies and procedures.
• Opens additional check lanes to ensure efficient checkout.
• Stocks shelves and displays neatly following planograms to maximize sales.
• Complete curbside pickup orders accurately and timely.
• Maintains zone and merchandising standards.
• Assists management in achieving efficiency and loss goals.
• Maintains safe working environment and proper ergonomics.

Skills

Customer service

Cash handling

Merchandising

Stocking shelves

POS system

Team player

Education

High school diploma or equivalent preferred

Job description

ALDI is seeking a Store Associate in the United States to support merchandising, stocking, cashiering, and cleaning. You will help deliver an exceptional customer experience by collaborating with the ALDI team and applying company policies.

The role is full-time with 30+ hours per week and a starting wage of $19.50 per hour. Wage increases occur in Years 2–5 as you gain experience, with steps up to $21.50 per hour. Benefits are offered to eligible employees.