Customer Experience & Merchandising Lead

Kroger Family of Companies; Elkhorn Precinct (NE); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a department associate to create an outstanding customer experience, maintain a safe, clean store environment, and support daily department operations.

You will answer questions about products, assist with merchandising and promotions, handle cashier functions, monitor inventory, and follow safety and loss prevention rules. Strong teamwork and clear communication are essential.

Qualifications

• Effective communication and customer service skills.
• Basic math ability for transactions and balance.
• Ability to handle stressful situations in a fast-paced environment.

Responsibilities

• Adhere to all health, safety, and civil codes.
• Answer questions and assist customers with product information.
• Understand store layout and locate products quickly.
• Lead and educate staff about promotions and ads.
• Operate cashier functions and manage transactions.
• Follow merchandising, payroll, loss prevention, and safety policies.

Skills

Communication

Math basics

Stress management

Physical requirements

Age 18+

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is seeking a department associate to create an outstanding customer experience, maintain a safe, clean store environment, and support daily department operations.

You will answer questions about products, assist with merchandising and promotions, handle cashier functions, monitor inventory, and follow safety and loss prevention rules. Strong teamwork and clear communication are essential.