Produce & Customer Service Specialist

Kroger Family of Companies; Okemos (MI); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

Kroger Family of Companies is seeking a customer service-oriented associate to uphold a safe, clean, and welcoming department environment. You will assist customers, promote brands, and respond to product questions while supporting the department manager in achieving sales goals.

The role requires strong communication, the ability to work in a fast-paced environment, and adherence to safety and quality standards. Prior retail experience and a flexible schedule are a plus.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Assist with produce platters/trays and inform customers of specials.
• Recommend items to ensure customers get products they need.
• Label, stock and inventory department merchandise and maintain quality.

Skills

Effective communication

Stress management

Basic math

Second language

Education

Food handlers permit

Job description

Kroger Family of Companies is seeking a customer service-oriented associate to uphold a safe, clean, and welcoming department environment. You will assist customers, promote brands, and respond to product questions while supporting the department manager in achieving sales goals.

The role requires strong communication, the ability to work in a fast-paced environment, and adherence to safety and quality standards. Prior retail experience and a flexible schedule are a plus.