Customer-First Retail Sales Associate & Merchandising Pro

KIRKLAND; Panama City Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland's Home is seeking a Sales Associate to deliver an exceptional shopping experience by following our customer service model while assisting with operations and merchandising under management guidance. The role involves selling, cashiering, replenishing, setting floorsets, and maintaining presentation, with emphasis on customer relationships and brand values.

Weekend/evening availability preferred; training provided.

Qualifications

• Prior experience in retail or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Communication

Teamwork

Flexibility

Tools

POS System

Job description

Kirkland's Home is seeking a Sales Associate to deliver an exceptional shopping experience by following our customer service model while assisting with operations and merchandising under management guidance. The role involves selling, cashiering, replenishing, setting floorsets, and maintaining presentation, with emphasis on customer relationships and brand values.

Weekend/evening availability preferred; training provided.