Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Matamoras (Pike County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Health insurance

Life insurance

Short/long term disability

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is hiring for a retail associate position in the USA. You will interact with customers, maintain store standards, and support merchandising and loss prevention efforts to deliver a premier shopping experience.

We seek individuals with strong communication, organization, and teamwork skills, able to handle multiple tasks and changes in direction, and capable of lifting items as needed. Competitive benefits and associate discounts are offered.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

The TJX Companies, Inc. is hiring for a retail associate position in the USA. You will interact with customers, maintain store standards, and support merchandising and loss prevention efforts to deliver a premier shopping experience.

We seek individuals with strong communication, organization, and teamwork skills, able to handle multiple tasks and changes in direction, and capable of lifting items as needed. Competitive benefits and associate discounts are offered.