Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Northborough (MA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance options

Credit union

Job summary

The TJX Companies, Inc. operates HomeGoods in Northborough, MA. This role focuses on delivering an exceptional customer experience, processing purchases, and keeping the store clean and organized.

Ideal candidates bring strong customer service and communication skills, the ability to multitask, and a willingness to work cross-functionally across store areas. Competitive pay and benefits are provided.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Process transactions accurately and follow operating procedures.
• Promote credit and loyalty programs and support store loss prevention efforts.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery, safety, and general upkeep throughout the day.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. operates HomeGoods in Northborough, MA. This role focuses on delivering an exceptional customer experience, processing purchases, and keeping the store clean and organized.

Ideal candidates bring strong customer service and communication skills, the ability to multitask, and a willingness to work cross-functionally across store areas. Competitive pay and benefits are provided.