Customer Experience & Merchandising Associate

Dollar General Corporation; New Caney (TX); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Health insurance options

401(k) Savings Plan

Paid sick leave

Vacation time

Maternity and parental leave

Job summary

Dollar General Corporation is seeking a Team Member to serve customers, stock shelves, and operate cash registers in a fast-paced retail setting. You will uphold planogram standards and maintain a clean, inviting store environment while supporting merchandising efforts to drive sales.

Responsibilities include assisting at self-checkout, rotating displays, and following company procedures to ensure a positive shopping experience for customers and protect company assets.

Qualifications

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and verbal communication skills.
• Knowledge of planograms and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic math skills.
• Ability to operate cash registers.
• Ability to stock and display merchandise.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Possess product knowledge and use selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf-.
• With the assistance of Company merchandising guidelines, rotate product to create eye-catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Condense and reset displayed merchandise and conduct daily recovery to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
• Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Read diagrams

Interpersonal skills

Planogram compliance

Cash handling

Basic math

Cash register

Merchandise stocking

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Team Member to serve customers, stock shelves, and operate cash registers in a fast-paced retail setting. You will uphold planogram standards and maintain a clean, inviting store environment while supporting merchandising efforts to drive sales.

Responsibilities include assisting at self-checkout, rotating displays, and following company procedures to ensure a positive shopping experience for customers and protect company assets.