Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Kissimmee (FL); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member in Kissimmee, FL who can deliver exceptional service and maintain a clean, organized store environment. Responsibilities include assisting customers, processing transactions, and supporting store operations.

Candidates should be adaptable, able to multitask, and comfortable lifting items. The role offers opportunities to contribute to loyalty programs, merchandising standards, and a positive work culture within a Fortune 100

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Team player

Retail experience

Job description

The TJX Companies, Inc. is seeking a customer-focused team member in Kissimmee, FL who can deliver exceptional service and maintain a clean, organized store environment. Responsibilities include assisting customers, processing transactions, and supporting store operations.

Candidates should be adaptable, able to multitask, and comfortable lifting items. The role offers opportunities to contribute to loyalty programs, merchandising standards, and a positive work culture within a Fortune 100