Customer Experience & Merchandising Associate

Family Farm and Home; Corunna (MI); On-site; USD 27,000 - 36,000; Full time

Job summary

Family Farm and Home in Michigan is seeking a Team Member to support daily store operations, greet customers, stock shelves, process transactions at the POS, and maintain the overall cleanliness and appearance of the store.

The role requires good communication, a commitment to excellent customer service, the ability to stand for extended periods, and the physical capability to lift up to 50 lbs; flexible weekend/evening/holiday availability is required.

Qualifications

• Team Members must be able to communicate clearly with customers and team members.
• Ability to stand for extended periods and lift up to 50 lbs.
• Provide excellent customer service and maintain store appearance.

Responsibilities

• Promote mission and values of Family Farm and Home.
• Execute daily operational goals and store priorities.
• Greet customers and assist in-store and online orders.
• Operate POS and follow cash handling procedures.
• Assist in merchandising, pricing, and signage changes.
• Maintain cleanliness of sales floor, back room, and restrooms.
• Support loss prevention and safety policies.
• All other duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Attention to detail

Job description

Family Farm and Home in Michigan is seeking a Team Member to support daily store operations, greet customers, stock shelves, process transactions at the POS, and maintain the overall cleanliness and appearance of the store.

The role requires good communication, a commitment to excellent customer service, the ability to stand for extended periods, and the physical capability to lift up to 50 lbs; flexible weekend/evening/holiday availability is required.