Retail Operations & Customer Service Specialist

Family Farm and Home; Bad Axe (MI); On-site; USD 25,000 - 32,000; Full time

Job summary

Family Farm and Home in Michigan is seeking a Team Member to assist with daily store operations, greet customers, stock shelves, process transactions, and help fulfill online orders.

You may be required to stand long hours, lift up to 50 lbs, and work a flexible schedule including weekends and evenings. Retail experience and basic computer skills are a plus, with emphasis on safety and loss prevention.

Qualifications

• Experience in customer service is preferred.
• Ability to stand for extended periods and lift up to 50 lbs.
• Basic computer skills and aptitude for learning store systems.

Responsibilities

• Greets customers and assists in-store and online orders.
• Operates POS and handles cash following procedures.
• Stocks shelves, back stock, and merchandising per plan.
• Maintains store cleanliness and safe working conditions.
• Supports loss prevention and safety programs.

Skills

Customer service

Cash handling

Stock management

POS system

Forklift operation

Tools

POS system

Forklift operation

Job description

Family Farm and Home in Michigan is seeking a Team Member to assist with daily store operations, greet customers, stock shelves, process transactions, and help fulfill online orders.

You may be required to stand long hours, lift up to 50 lbs, and work a flexible schedule including weekends and evenings. Retail experience and basic computer skills are a plus, with emphasis on safety and loss prevention.