Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Alexandria (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Paid holidays

Job summary

TJ Maxx in the United States is hiring to deliver outstanding customer experiences in a fast-paced retail environment. You will engage with customers, handle transactions, and support store operations while maintaining a clean and organized sales floor.

We value teamwork, integrity, and adaptability, offering opportunities across stores, distribution centers, and home offices. Competitive benefits and a supportive work culture are provided.

Qualifications

• Demonstrates excellent customer service skills.
• Willing to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes.
• Works well with peers and supervisors.
• Retail customer experience is a plus.

Responsibilities

• Models established customer experience practices with customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change accurately per procedures.
• Promotes credit and loyalty programs.
• Upholds merchandising philosophy and follows procedures and standards.
• Prepares merchandise for the sales floor following company standards.
• Participates in store recovery and maintains cleanliness of the store.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

TJ Maxx in the United States is hiring to deliver outstanding customer experiences in a fast-paced retail environment. You will engage with customers, handle transactions, and support store operations while maintaining a clean and organized sales floor.

We value teamwork, integrity, and adaptability, offering opportunities across stores, distribution centers, and home offices. Competitive benefits and a supportive work culture are provided.