Customer Experience & Merchandising Specialist

The TJX Companies, Inc.; Superior (CO); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) contributions

Paid time off

Job summary

TJ Maxx in USA TJ Maxx Store 0803 Superior CO is seeking a team member focused on delivering a highly satisfied customer experience. You will engage with customers, follow loss prevention standards, and support store operations to ensure a clean, organized sales floor.

Benefits include associate discounts and comprehensive health and retirement options; the role emphasizes strong communication, flexibility, and adherence to company procedures while enabling growth within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Flexibility

Job description

TJ Maxx in USA TJ Maxx Store 0803 Superior CO is seeking a team member focused on delivering a highly satisfied customer experience. You will engage with customers, follow loss prevention standards, and support store operations to ensure a clean, organized sales floor.

Benefits include associate discounts and comprehensive health and retirement options; the role emphasizes strong communication, flexibility, and adherence to company procedures while enabling growth within a Fortune 100 company.