Wash Operations & Member Services Associate

Whistle Express Car Wash; Richlands (NC); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Whistle Express Car Wash is seeking a Team Member to deliver exceptional customer service while supporting efficient wash operations. You will guide vehicles into the wash tunnel, manage memberships, and keep facilities clean and safe to ensure a top-tier customer experience.

The role emphasizes ownership, curiosity, and a team-first attitude. A 60-day certification program is provided; outdoor work in all weather is expected.

Qualifications

• No prior experience required; a 60-day certification program is provided.
• Able to follow safety procedures and maintain cleanliness.
• Willingness to work outdoors in all kinds of weather.

Responsabilités

• Welcome Station and Sales Performance: provide friendly service and support membership growth.
• Wash Station Service: follow safety procedures and operate wash equipment safely.
• Convenience Station: engage customers and manage member accounts (CX).
• Stock and organize detail centers; empty trash and maintain clean work areas.
• Perform opening and closing duties; maintain tunnel and prep towels/materials.

Connaissances

Customer service

Ownership

Curious

Positive attitude

Teamwork

Description du poste

Whistle Express Car Wash is seeking a Team Member to deliver exceptional customer service while supporting efficient wash operations. You will guide vehicles into the wash tunnel, manage memberships, and keep facilities clean and safe to ensure a top-tier customer experience.

The role emphasizes ownership, curiosity, and a team-first attitude. A 60-day certification program is provided; outdoor work in all weather is expected.