Car Wash Team Member: Service, Membership & CX Champion

Whistle Express Car Wash; Graham (NC); On-site; USD 12,000 - 19,000; Full time

Job summary

Whistle Express Car Wash in Graham, NC seeks a Team Member to deliver outstanding customer service, guide vehicles into the wash tunnel, and own membership activities while upholding cleanliness and safety standards for a top-tier customer experience.

Key duties include Welcome Station, Wash Station, and Convenience Station tasks, with opening/closing responsibilities and a focus on CX. No prior experience is required; a 60‑day certification program starts on day one.

Qualifications

• No experience required.
• 60‑day structured certification program starts day one.
• Physically active and comfortable working outdoors in various weather conditions.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Operate wash equipment safely and efficiently.
• Engage with customers to ensure a positive experience and encourage Google reviews.
• Manage member accounts and maintain CX.
• Open and close the site and keep the tunnel clean and safe.

Job description

Whistle Express Car Wash in Graham, NC seeks a Team Member to deliver outstanding customer service, guide vehicles into the wash tunnel, and own membership activities while upholding cleanliness and safety standards for a top-tier customer experience.

Key duties include Welcome Station, Wash Station, and Convenience Station tasks, with opening/closing responsibilities and a focus on CX. No prior experience is required; a 60‑day certification program starts on day one.