Customer Experience & Marketing Analytics Analyst (Hybrid)

ENGIE Group; Houston (TX); Hybrid; USD 51,000 - 78,000; Full time

Benefits offered by this job

Hybrid work policy

401(k) Retirement Savings Plan with a

Job summary

ENGIE North America is seeking an entry-level Customer Experience & Marketing Integration Analyst in Houston, TX. You will connect strategy, customer experience, digital engagement, and performance tracking, partnering with Marketing Ops, Analytics, and Finance to coordinate initiatives and drive improvements.

You will contribute to customer journeys, optimize digital experiences, and support AI-enabled marketing processes, with growing ownership over time.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Design, Engineering or equivalent.
• Entry-level position; prior experience not required; relevant project work or internships acceptable.
• Experience collaborating on cross-functional projects with multiple stakeholders.

Responsibilities

• Support development of marketing dashboards and reporting with Analytics teams.
• Analyze campaign performance and translate data into actionable insights.
• Help optimize customer journeys across digital channels and content.
• Assist in AI-enabled marketing initiatives to improve efficiency and personalization.

Skills

Analytical thinking

Cross-functional collaboration

Communication

Organizational skills

Problem-solving

Attention to detail

Adaptability

Education

Bachelor's degree in Marketing, Communications, Business, Design, Engineering

Tools

Excel

PowerPoint

Figma

survey tools

analytics platforms

content management systems

AI-enabled marketing tools

Job description

ENGIE North America is seeking an entry-level Customer Experience & Marketing Integration Analyst in Houston, TX. You will connect strategy, customer experience, digital engagement, and performance tracking, partnering with Marketing Ops, Analytics, and Finance to coordinate initiatives and drive improvements.

You will contribute to customer journeys, optimize digital experiences, and support AI-enabled marketing processes, with growing ownership over time.