Customer Experience & Marketing Analytics Analyst

ENGIE Group; Houston (TX); Hybrid; USD 51,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off & holidays

Employee stock purchase plan

Job summary

ENGIE North America seeks an entry-level Customer Experience & Marketing Integration Analyst in Houston to connect strategy with customer journeys across digital and traditional channels. You will support dashboards, analyze campaigns, and help implement AI-driven marketing processes while partnering with Brand, Analytics, and Finance teams.

You will contribute to content optimization, advertising programs, and marketing technology initiatives, building toward greater ownership over time.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Design, or Engineering (or combination).
• Entry-level role; show high-quality work in marketing, UX, research, analytics, or related areas.
• Experience contributing to cross-functional projects with multiple stakeholders.
• Able to organize and synthesize complex information into actionable outputs.
• Strong communication, collaboration, and organizational skills.

Responsibilities

• Support development and maintenance of marketing dashboards and insights in partnership with Marketing Ops and Analytics.
• Assist in analyzing campaign and digital performance; translate data into actionable recommendations.
• Help develop customer journeys across digital channels to align content and campaigns with business goals.
• Identify opportunities to improve customer experience, digital engagement, and marketing effectiveness.
• Support website optimization, digital programs, and marketing tech initiatives.
• Assist adoption of AI-enabled tools to improve efficiency, targeting, and personalization.
• Ensure content is structured for customer engagement and AI-driven search.

Skills

Analytical skills

Organizational skills

Problem-solving

Communication

Excel

PowerPoint

AI tools

Marketing analytics

Cross-functional collaboration

Education

Bachelor's degree in Marketing, Communications, Business, Design, Engineering

Tools

Excel

PowerPoint

Figma

Survey tools

Analytics platforms

Content management systems

AI-enabled marketing tools

Job description

ENGIE North America seeks an entry-level Customer Experience & Marketing Integration Analyst in Houston to connect strategy with customer journeys across digital and traditional channels. You will support dashboards, analyze campaigns, and help implement AI-driven marketing processes while partnering with Brand, Analytics, and Finance teams.

You will contribute to content optimization, advertising programs, and marketing technology initiatives, building toward greater ownership over time.