Customer Experience & Loss Prevention Specialist

Smith's Food & Drug Centers; Henderson (NV); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

EAP

Tuition reimbursement

Employee discounts

Career growth

Job summary

Smith's Food & Drug Centers in Henderson, NV is hiring for a customer service role that welcomes active, friendly associates. In this position you will greet customers, answer questions, assist with EAS deactivations, and monitor the Greeter Kiosk to ensure a positive shopping experience.

This role supports the Kroger family values of respect and safety, emphasizes confidentiality and accuracy, and offers flexible scheduling and opportunities for growth as part of a large retail network.

Qualifications

• High School Diploma or GED required.
• Ability to maintain confidentiality and protect sensitive information.
• Ability to work in a fast-paced environment with strict time frames.
• Strong attention to detail and critical thinking.

Responsibilities

• Provide customer service by acknowledging customers as they enter and exit the store.
• Answer questions and assist with deactivation of EAS devices.
• Monitor the Greeter Kiosk and direct customers to registers.
• Report safety concerns to the supervisor and follow company policies.
• Communicate with district Asset Protection when needed.

Skills

Attention to detail

Confidentiality

Fast-paced environment

Customer service

Time management

Communication skills

Education

High School Diploma or GED

Job description

Smith's Food & Drug Centers in Henderson, NV is hiring for a customer service role that welcomes active, friendly associates. In this position you will greet customers, answer questions, assist with EAS deactivations, and monitor the Greeter Kiosk to ensure a positive shopping experience.

This role supports the Kroger family values of respect and safety, emphasizes confidentiality and accuracy, and offers flexible scheduling and opportunities for growth as part of a large retail network.