Customer Experience & Loss Prevention Associate

Ross Dress For Less; Springfield (NJ); Presencial; USD 23.000 - 24.000; Jornada completa

Descripción de la vacante

Ross Dress For Less in Springfield, NJ seeks a Loss Prevention Specialist to maintain a visible presence at store entrances/exits, deter theft, and support a secure shopping environment.

The role emphasizes greeting customers, addressing potential theft indicators, and collaborating with Store Leadership to ensure compliance with Loss Prevention directives while upholding the Ross treasure and brand standards.

Formación

• High School education or equivalent required; AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent Customer service skills.
• Proven ability to effectively resolve conflict.
• Must comply with all applicable federal and state laws and regulations for security positions.

Responsabilidades

• Maintain a visible presence at store entrances/exits and monitor for theft.
• Provide greet and assist customers with a courteous, friendly demeanor.
• Assist Store Leadership in loss prevention directives and incident reporting.
• Support Brand representation and professional appearance.
• Monitor for safety issues and ensure clear egress to exits.
• Assist in enforcing checkout procedures and shrink reduction initiatives.

Conocimientos

Strong communication

Customer service

Fast-paced environment

Relationship building

Conflict resolution

Educación

High School diploma or equivalent

AA degree preferred

Descripción del empleo

Ross Dress For Less in Springfield, NJ seeks a Loss Prevention Specialist to maintain a visible presence at store entrances/exits, deter theft, and support a secure shopping environment.

The role emphasizes greeting customers, addressing potential theft indicators, and collaborating with Store Leadership to ensure compliance with Loss Prevention directives while upholding the Ross treasure and brand standards.