Customer Experience & Logistics Admin (Part-Time)

J.B. Hunt Transport Services, Inc.; Lowell (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Six paid holidays

Job summary

J.B. Hunt Transport Services, Inc. is seeking a part-time Customer Experience Support to provide high-accuracy clerical support and coordinate loads and orders.

This role supports multiple teams under supervision, with weekend hours and a focus on timely updates and customer service. Responsibilities include booking loads, coordinating pickups, tracking loads, and performing routine administrative tasks while maintaining accurate records.

Qualifications

• High School Diploma/GED with less than 1 year of working experience.
• GED (Required), High School (Required).

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
• Monitor freight in transit and customer location requests for appointments.
• Perform general administrative duties, clerical duties and compile and arrange data.

Skills

Communication

Multitasking

Prioritization

Typing

Customer service

Fast learner

Accuracy

Education

GED

High School Diploma

Job description

J.B. Hunt Transport Services, Inc. is seeking a part-time Customer Experience Support to provide high-accuracy clerical support and coordinate loads and orders.

This role supports multiple teams under supervision, with weekend hours and a focus on timely updates and customer service. Responsibilities include booking loads, coordinating pickups, tracking loads, and performing routine administrative tasks while maintaining accurate records.