Customer Experience & Liaison Specialist

Reyes Beverage Group; Manor (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid Time Off

Retirement Benefits

Health Screenings

Job summary

Reyes Holdings is seeking a Customer Service Specialist to handle inbound calls professionally and coordinate with multiple business locations to resolve issues promptly. The role requires excellent communication and a strong commitment to customer service across business units.

The candidate should be 21+, with a High School Diploma or GED and 2–4 years of related experience; a Bachelor's Degree is preferred. Benefits include healthcare, PTO, retirement, and health screenings.

Qualifications

• Must be at least 21 years old.
• High School Diploma/ GED with 2–4 years of related experience.
• Bachelor’s Degree preferred.

Responsibilities

• Answer inbound calls in a professional and courteous manner.
• Make outbound calls for issue resolution and customer follow-up.
• Interact with multiple business locations to ensure needs are met with timely and accurate service.
• Serve as a customer service liaison, communicating with each Business Unit for daily operations.
• Provide a high level of customer service tailored to each customer’s issue or request.
• Other duties as assigned.

Skills

Customer service

Education

High School Diploma/GED

Bachelor’s Degree

Job description

Reyes Holdings is seeking a Customer Service Specialist to handle inbound calls professionally and coordinate with multiple business locations to resolve issues promptly. The role requires excellent communication and a strong commitment to customer service across business units.

The candidate should be 21+, with a High School Diploma or GED and 2–4 years of related experience; a Bachelor's Degree is preferred. Benefits include healthcare, PTO, retirement, and health screenings.