Customer Experience Liaison & Returns Specialist

BrandsMart; Deerfield Beach (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

BrandsMart USA seeks a Customer Experience Representative to act as a liaison between cash office, customer service and returns. You will handle customer inquiries and provide solutions in the store’s best interest, coordinating with buyers, management and store personnel to resolve issues.

No prior retail experience is required; English fluency and basic math help with payments, pricing verification and transaction documentation.

Qualifications

• Fluent English communication with customers.
• Ability to read invoices and repair orders.

Responsibilities

• Operate cash terminals, verify purchase price and process payments.
• Handle returns and document transfers to track merchandise.
• Assist customers with delivery inquiries and resolve issues.

Skills

English fluency

Basic math

Education

High school diploma or equivalent

Job description

BrandsMart USA seeks a Customer Experience Representative to act as a liaison between cash office, customer service and returns. You will handle customer inquiries and provide solutions in the store’s best interest, coordinating with buyers, management and store personnel to resolve issues.

No prior retail experience is required; English fluency and basic math help with payments, pricing verification and transaction documentation.