Customer Experience Leader - Front End & Service Desk

Hannaford; Town of Vermont (WI); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Bradford, VT is seeking a front-end/service desk associate to support daily store operations, assist customers, and perform cashier duties. The role requires neat appearance, strong communication, and the ability to learn multiple tasks.

Expect to handle cash, assist with service desk tasks, participate in safety and compliance, and work on special projects as needed. Minimum age is 18; excellent customer service is essential.

Qualifications

• Effective customer service and communication skills.
• Must be at least 18 years old.
• Ability to learn multiple tasks and operate cashier and service desk.

Responsibilities

• Observe and follow all company policies.
• Maintain a neat, well-groomed appearance and follow personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all safety standards and communicate needed repairs or maintenance.
• Observe security standards and report abnormal behavior.
• Secure front-end change drawer and protect company assets.
• Maintain general housekeeping and sanitation standards.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk functions and, if trained, bookkeeping duties.
• Perform all other duties as assigned.

Skills

Customer service

Cashier

Multi-tasking

Job description

Hannaford Supermarkets in Bradford, VT is seeking a front-end/service desk associate to support daily store operations, assist customers, and perform cashier duties. The role requires neat appearance, strong communication, and the ability to learn multiple tasks.

Expect to handle cash, assist with service desk tasks, participate in safety and compliance, and work on special projects as needed. Minimum age is 18; excellent customer service is essential.