Front End Service Leader – Customer Experience

Hannaford Supermarkets; Essex Junction (VT); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Essex Junction, VT is seeking a Front End/Service Desk associate to provide friendly customer service, handle cash, and support daily store operations.

You will follow policies, maintain a neat appearance, assist with special projects, and help secure assets while promoting a safe shopping environment for customers and colleagues.

This position requires 18+ and offers a dynamic, team‑oriented work setting with opportunities to grow within our local market.

Qualifications

• Excellent communication and customer service skills.
• Must be 18 years or older.
• Willing to learn multiple tasks and technical requirements.
• Experience with cashier and service desk tasks desirable.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Observe security standards and report to manager or security any abnormal behavior.
• Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Frequently, perform cashier and/or bagging functions
• Frequently, perform service desk/kiosk and if trained, bookkeeper functions
• Perform all other duties as assigned.

Skills

Customer service

Communication

Cash handling

Multitasking

Job description

Hannaford Supermarkets in Essex Junction, VT is seeking a Front End/Service Desk associate to provide friendly customer service, handle cash, and support daily store operations.

You will follow policies, maintain a neat appearance, assist with special projects, and help secure assets while promoting a safe shopping environment for customers and colleagues.

This position requires 18+ and offers a dynamic, team‑oriented work setting with opportunities to grow within our local market.