Customer Experience Leader, Front End Operations

Food Lion; Heathsville (VA); On-site; USD 23,000 - 27,000; Full time

Job summary

Food Lion in Heathsville, VA is seeking a Front End Associate to provide fast, friendly service, greet customers by name when possible, and support cashier and service center operations in a busy store environment.

Ideal candidates will have a high school diploma or equivalent, strong communication, and a willingness to learn multiple tasks. The role involves lifting up to 50 lbs, standing for long periods, and adhering to Food Lion dress code and policies.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner

Skills

Customer service

Communication

Cash handling

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Food Lion in Heathsville, VA is seeking a Front End Associate to provide fast, friendly service, greet customers by name when possible, and support cashier and service center operations in a busy store environment.

Ideal candidates will have a high school diploma or equivalent, strong communication, and a willingness to learn multiple tasks. The role involves lifting up to 50 lbs, standing for long periods, and adhering to Food Lion dress code and policies.