Customer Experience Lead: Store Growth & Coaching

Victoria’s Secret & Co.; City of Rochester (NY); On-site; USD 23,074 - 29,274; Part time

Job summary

A leading fashion retailer is looking for a Customer Experience Lead in the City of Rochester, NY. In this role, you will drive top-line sales by coaching associates and supporting operational excellence. The ideal candidate has a passion for the brand and retail experience, alongside excellent merchandising skills and the ability to work a flexible schedule. Compensation ranges from $16.75 to $21.25 per hour based on experience and location.

Qualifications

• 1 year of retail experience preferred.
• Experience directing other individuals in the performance of their job duties preferred.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Drive and grow top-line sales by coaching associates.
• Support operational excellence through visual standards and payroll management.
• Manage labor hours to drive sales and profit.

Skills

Passion for Victoria’s Secret Brand

Excellent merchandising skills

Experience reviewing business reports

Ability to monitor and track progress

Job description

A leading fashion retailer is looking for a Customer Experience Lead in the City of Rochester, NY. In this role, you will drive top-line sales by coaching associates and supporting operational excellence. The ideal candidate has a passion for the brand and retail experience, alongside excellent merchandising skills and the ability to work a flexible schedule. Compensation ranges from $16.75 to $21.25 per hour based on experience and location.