Customer Experience Lead - Front End & Team Training

The TJX Companies, Inc.; High Point (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Job summary

TJ Maxx in High Point, NC is hiring to promote an excellent customer experience and lead a team at the front of the store. You will ensure prompt service, train Associates, and support loyalty programs while maintaining a clean, organized environment.

The role requires 1 year of retail experience and at least 6 months in a leadership position. Outlook includes potential for growth, flexible scheduling, and benefits as described in-store.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills
• Team player with multi-tasking ability

Responsibilities

• Create a positive customer experience at front of store
• Promote loyalty programs and assist with store initiatives
• Train and mentor Associates on front-end principles
• Assign registers and coordinate breaks; ensure POS coverage
• Address customer concerns promptly to maintain satisfaction
• Ensure tasks align with store plan and priorities

Skills

Leadership

Customer service

Merchandising

Communication

Job description

TJ Maxx in High Point, NC is hiring to promote an excellent customer experience and lead a team at the front of the store. You will ensure prompt service, train Associates, and support loyalty programs while maintaining a clean, organized environment.

The role requires 1 year of retail experience and at least 6 months in a leadership position. Outlook includes potential for growth, flexible scheduling, and benefits as described in-store.