Customer Experience Lead - Food Solutions

Bunge Iberica SA; Chesterfield (MO); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Bunge is seeking a Customer Experience Specialist in Chesterfield, MO. You will be the primary liaison for a portfolio of Food Solutions accounts, managing relationships and ensuring seamless order fulfillment.

The role emphasizes proactive customer care and cross‑functional collaboration with internal teams. The ideal candidate has a business administration background, strong communication, and CRM experience; hybrid work is offered with 3 days in the office and 2 days remote.

Qualifications

• Bachelor's Degree in Business Administration or equivalent.
• Up to 2 years of experience or equivalent.
• Strong communication and cross‑functional collaboration skills.

Responsibilities

• Manage a dedicated portfolio of Food Solutions accounts and relationships.
• Proactively monitor customer satisfaction and resolve issues using CRM data.
• Oversee end‑to‑end order lifecycle and respond to changes.
• Coordinate shipments and modifications to meet demand.
• Assist the Customer Experience Supervisor with escalations.

Skills

Interpersonal skills

Communication

Attention to detail

Problem solving

Multi-tasking

Time management

Organizational skills

Cross-functional collaboration

CRM experience

Education

Bachelor's Degree in Business Administration

Tools

SAP

Salesforce

Tableau

Microsoft Office

Job description

Bunge is seeking a Customer Experience Specialist in Chesterfield, MO. You will be the primary liaison for a portfolio of Food Solutions accounts, managing relationships and ensuring seamless order fulfillment.

The role emphasizes proactive customer care and cross‑functional collaboration with internal teams. The ideal candidate has a business administration background, strong communication, and CRM experience; hybrid work is offered with 3 days in the office and 2 days remote.