Retail Customer Experience Lead

Kroger; Anchorage (AK); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Kroger in Anchorage, AK is seeking a team member to deliver outstanding customer experiences and maintain a safe, clean environment. You will assist the department manager in reaching sales goals and follow safety and quality standards to ensure customer satisfaction.

Ideal candidates will have strong communication and math skills, a willingness to learn about products, and a positive, helpful attitude in a fast-paced retail setting.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with recommendations.
• Inform customers of grocery specials and new items.
• Provide customers with fresh products they have ordered.
• Check product quality and review sell by dates.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Job description

Kroger in Anchorage, AK is seeking a team member to deliver outstanding customer experiences and maintain a safe, clean environment. You will assist the department manager in reaching sales goals and follow safety and quality standards to ensure customer satisfaction.

Ideal candidates will have strong communication and math skills, a willingness to learn about products, and a positive, helpful attitude in a fast-paced retail setting.