Customer Experience & Lead Conversion Specialist

Johnson & Johnson Co.; Flint (MI); On-site; USD 64,000 - 91,000; Part time

Benefits offered by this job

Health coverage

Conference budgets

Promotes from within

Job summary

Johnson & Johnson Co. is seeking a part-time Customer Service Representative in Flint, MI. The role offers a salary range of $64,000 to $91,000 and requires strong active listening skills with a history of 6+ years in relevant experience.

The position focuses on generating leads, routing high-potential prospects, and supporting sales by designing pages and scripts and expanding the Flint reference network. Health coverage and internal growth are emphasized.

Qualifications

• Demonstrated knack for making the make-it-better feel manageable.
• A portfolio that speaks louder than any line on your resume.
• Cross-functional ease with teams
• The communication discipline to over-share early and trim later.
• 6+ years of experience with strong instincts
• Ability to thrive independently and in a tight-knit team.

Responsibilities

• Design landing pages and conversion funnels that turn traffic into customers.
• Read intent data and route the Flint hot leads first.
• Sit in on demos and tighten the script after every loss.
• Open doors in Flint, MI that a senior title alone can't.
• Build the Flint reference network that closes deals for you.
• Forecast demand and align marketing investment with sales objectives.
• Carry the booth conversation past small talk into next steps.

Skills

Active Listening

Job description

Johnson & Johnson Co. is seeking a part-time Customer Service Representative in Flint, MI. The role offers a salary range of $64,000 to $91,000 and requires strong active listening skills with a history of 6+ years in relevant experience.

The position focuses on generating leads, routing high-potential prospects, and supporting sales by designing pages and scripts and expanding the Flint reference network. Health coverage and internal growth are emphasized.