Customer Experience Lead: High-Energy Service Champion

Harper Auto Square; Knoxville (TN); Hybrid; USD 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision Insurance

401(k) Plan

Short & Long Term Disability

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Opportunities for Advancement

Healthy Work/Life Balance

Zusammenfassung

Harper Auto Wash in Knoxville is seeking a dedicated Customer Experience Champion at the Hardin Valley location. You will be the face of the brand, greeting customers warmly, selling unlimited passes, and guiding vehicles through the wash tunnel with energy and care.

The role pays $15–$16.50 per hour plus bonus opportunities and includes benefits such as medical, dental, vision, 401(k), paid holidays, vacation, and sick time.

Qualifikationen

• Provide friendly and enthusiastic customer service at all times.
• Act as the face of Harper Auto Wash by warmly greeting every customer.
• Communicate clearly using eye contact and exaggerated hand gestures when guiding customers.
• Assist customers by explaining procedures and answering questions professionally.

Aufgaben

• Sales: explain value of unlimited passes to customers at the pay-stations.
• Wash Tunnel: guide and prep vehicles into the wash tunnel.
• Vehicle prep and safety: ensure proper placement and neutral before wash.
• General duties: assist with cleaning and maintenance, follow policies, stand for long periods.

Kenntnisse

Customer service

Communication

Professionalism

Safety awareness

Team player

Jobbeschreibung

Harper Auto Wash in Knoxville is seeking a dedicated Customer Experience Champion at the Hardin Valley location. You will be the face of the brand, greeting customers warmly, selling unlimited passes, and guiding vehicles through the wash tunnel with energy and care.

The role pays $15–$16.50 per hour plus bonus opportunities and includes benefits such as medical, dental, vision, 401(k), paid holidays, vacation, and sick time.