Customer Experience Lead

Kroger; Sellersburg (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare plans

Tuition reimbursement

Employee discounts

Career growth opportunities

Job summary

Kroger in Sellersburg, IN is seeking a Store Associate to create outstanding customer experiences, answer questions, process transactions, and stock departments. The role emphasizes safety, cleanliness and a welcoming environment for customers.

Responsibilities include greeting customers, maintaining product knowledge, handling returns, promoting programs, and collaborating with team to ensure accurate pricing and efficient service.

Qualifications

• Cashier responsibilities and customer service experience required.
• Ability to handle stressful situations and maintain accuracy in transactions.
• Basic math skills and good communication with customers and co-workers.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated.
• Answer questions about products and respond to customer inquiries.
• Process customer transactions quickly, accurately and efficiently.
• Stock and inventory department merchandise.
• Report pricing and scanning discrepancies to management.
• Adhere to company policies for returns, money orders, gift certificates, lottery, and transfers.
• Promote programs and maintain food safety and safety regulations.

Skills

Cashier

Customer Service

Second language

Stress management

Basic math

Standing/walking

Verbal communication

Listening

Repetitive motion

21 years old

Job description

Kroger in Sellersburg, IN is seeking a Store Associate to create outstanding customer experiences, answer questions, process transactions, and stock departments. The role emphasizes safety, cleanliness and a welcoming environment for customers.

Responsibilities include greeting customers, maintaining product knowledge, handling returns, promoting programs, and collaborating with team to ensure accurate pricing and efficient service.