Customer Experience Job Training Pathway

Year Up United; Pittsburgh (Allegheny County); On-site; USD 20,000 - 27,000; Full time

Job summary

Year Up United in Pittsburgh, PA invites you to join an Entry Level Financial Advisor pathway through an internship/early career program. You’ll gain finance and customer experience training with a hands-on internship at BNY Mellon and dedicated job placement support.

You will participate in classroom training, develop core banking and advisory skills, and build professional networking and resume-building capabilities, with ongoing guidance to launch a career in finance.

Qualifications

• High school diploma or GED; no bachelor’s degree yet.
• Eligible to work in the U.S. and available Monday–Friday for the program duration.
• Motivation to learn technical and professional skills; interest in relationships/entrepreneurial mindset.

Responsibilities

• Participate in Training: intensive in-classroom skill development focusing on Banking, Customer Success, or Insurance Operations & Claims.
• Develop Core Competencies: cultivate a customer-centric mindset and acquire product and service knowledge.
• Build Professional Skills: master business, communication, interviewing, and networking skills, plus resume building.
• Complete Internship: gain practical experience through a structured internship at BNY Mellon, applying learned finance and customer experience principles.
• Prepare for Career Launch: receive ongoing guidance to transition into a professional career pathway.

Skills

Motivation to learn

Relationship building

Education

High School Diploma or GED

Job description

Entry Level Financial Advisor Opportunity | Year Up United

The Tone: This is an internship / early career role at Year Up United, with the internship component located in Pittsburgh, PA. Year Up United offers intensive job training programs designed to equip young adults with essential skills and practical experience for the professional world. This opportunity matters as it provides a comprehensive pathway for individuals to gain finance training, practical experience through an internship at BNY Mellon, and dedicated job placement support to launch a career in financial advisory or related fields.

The TL;DR

• Role: Internship / Early Career
• Type: Full-time (Monday-Friday)
• Location: In-person Pittsburgh, PA
• Pay: $525 weekly
• Mission: To equip young adults with the skills and opportunities needed to launch a professional career in finance or customer experience.

What You’ll Actually Do

• Participate in Training: Engage in intensive in-classroom skill development focusing on Banking, Customer Success, or Insurance Operations & Claims.
• Develop Core Competencies: Cultivate a customer-centric mindset and acquire product and service knowledge essential for business operations.
• Build Professional Skills: Master professional business, communication, interviewing, and networking skills, along with resume building.
• Complete Internship: Gain practical experience through a structured internship at BNY Mellon, applying learned finance and customer experience principles.
• Prepare for Career Launch: Receive ongoing support and guidance to successfully transition into a professional career pathway.

The Must-Haves

• Background: Entry-Level. You must be a high school graduate or GED recipient and have not yet obtained a Bachelor’s degree.
• Experience: Must be eligible to work in the U.S. and available Monday-Friday for the entire program duration.
• Skills: A strong motivation to learn technical and professional skills, coupled with an interest in building relationships or developing an entrepreneurial mindset.