Entry Level Customer Success Opportunity

Year Up United; Bessemer (PA); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Educational stipend

Internship at BNY Mellon in Pittsburgh

Career coaching and mentorship

Job summary

Year Up United offers a one-year or shorter intensive program that blends in-classroom skill development with internships and mentorship. The Customer Experience pathway trains in Banking, Customer Success, or Insurance Operations & Claims, with an internship at BNY Mellon in Pittsburgh.

Eligible applicants are high school graduates or GED recipients who can work in the U.S., are available Monday–Friday, and have not earned a Bachelor's degree.

Qualifications

• High school diploma or GED required.
• Eligible to work in the U.S.
• Available Monday–Friday for the duration of the program
• Have not obtained a Bachelor's degree
• Highly motivated to learn technical and professional skills

Responsibilities

• Gain product and service knowledge, a customer-centric mindset, and professional business and communication skills.
• Engage in internships and mentorship opportunities to develop career readiness.
• Participate in training pathways in Banking, Customer Success, or Insurance Operations & Claims.

Skills

Relationship building

Entrepreneurial mindset

Education

High school diploma or GED

Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.

Are you eligible?

• A high school graduate or GED recipient
• Eligible to work in the U.S.
• Available Monday-Friday throughout the duration of the program
• Highly motivated to learn technical and professional skills
• Have not obtained a Bachelorʼs degree
• You may be required to answer additional screening questions when applying

What will you gain?

Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career growth paths include:

• Financial advisory
• Sales specialist
• Product Support
• Sales operations and analytics
• Patient Services

Get the skills and opportunity you need to launch your professional career.

72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.