Customer Success JOB Training Program

Year Up United; McCandless (Allegheny County); On-site; USD 49,000 - 55,000; Full time

Benefits offered by this job

Educational stipend

Job summary

Year Up United offers a one-year or shorter intensive training program for young adults, combining in-classroom skill development with internships and coaching across four career pathways.

Participants receive an educational stipend and internship placement, with the internship hosted at BNY Mellon in Pittsburgh. Eligible individuals are high school graduates, U.S. work-eligible, and available Monday–Friday for the program.

Qualifications

• High school diploma or GED required.
• Eligible to work in the U.S.
• Available Monday–Friday throughout the program.
• Have not obtained a Bachelor’s degree.

Responsibilities

• Gain product and service knowledge, a customer-centric mindset, and professional business skills.
• Develop interviewing and networking abilities, resume building, and ongoing support guidance.
• Engage in four career pathways: Banking, Customer Success, or Insurance Operations & Claims.
• Complete internship and mentorship experiences at Year Up United and partner internship sites.

Skills

Relationship building

Entrepreneurial mindset

Motivated learner

Education

High school diploma or GED

Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend. If you're someone whos passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.

Are you eligible?

You can apply to Year Up United if you are:

• A high school graduate or GED recipient
• Eligible to work in the U. S.
• Available Monday-Friday throughout the duration of the program
• Highly motivated to learn technical and professional skills
• Have not obtained a Bachelor? s degree
• You may be required to answer additional screening questions when applying

What will you gain?

Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career growth paths include:

• Financial advisory
• Sales specialist
• Product Support
• Sales operations and analytics
• Patient Services

Get the skills and opportunity you need to launch your professional career.

72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.