Customer Experience & Growth Specialist — Flexible

Egreenservices; Grand Rapids (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Property Excellence Group in Grand Rapids is seeking a Customer Service Representative who blends creative instincts with data-driven decision making. With 6+ years of experience, this contract role offers $70,000 - $110,000 and meaningful growth.

You will brief the team on market winners, cultivate referrals and partnerships in Grand Rapids, run experiments on sales messaging, test variations, and iterate based on performance data to land deals.

Qualifications

• 7+ years of Presentation Skills reps, not just exposure.

Responsibilities

• Brief the Customer Service Representative team on what's working in this week's market.
• Cultivate referral channels and strategic partnerships in Grand Rapids.
• Run experiments on sales marketing messaging and keep only what converts.
• Test messaging variations and iterate based on performance data.
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands.
• Read the sales marketing market and reposition the offer when it shifts.

Skills

Presentation Skills

Project ownership

Sales mindset

Job description

Property Excellence Group in Grand Rapids is seeking a Customer Service Representative who blends creative instincts with data-driven decision making. With 6+ years of experience, this contract role offers $70,000 - $110,000 and meaningful growth.

You will brief the team on market winners, cultivate referrals and partnerships in Grand Rapids, run experiments on sales messaging, test variations, and iterate based on performance data to land deals.